{"id":933,"date":"2026-01-27T14:26:31","date_gmt":"2026-01-27T14:26:31","guid":{"rendered":"https:\/\/scoiattolo.pl\/faq\/"},"modified":"2026-01-30T14:19:51","modified_gmt":"2026-01-30T14:19:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/scoiattolo.pl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F3EFE5&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;custom&#8221; background_image_width=&#8221;50%&#8221; background_position=&#8221;center_right&#8221; background_horizontal_offset=&#8221;-19%&#8221; custom_padding=&#8221;2vw||2vw||true|false&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;_initial&#8221; header_4_font=&#8221;Lato|700||on|||||&#8221; header_4_text_color=&#8221;#926e38&#8243; header_4_font_size=&#8221;14px&#8221; header_4_letter_spacing=&#8221;1px&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>FAQ<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;_initial&#8221; header_font=&#8221;Playfair Display|500|||||||&#8221; header_font_size=&#8221;70px&#8221; header_line_height=&#8221;1.2em&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Questions and Answers<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;_initial&#8221; text_font=&#8221;Lato||||||||&#8221; text_text_color=&#8221;#3f4041&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<section class=\"onas-opis\">In this section, you&#8217;ll find answers to frequently asked questions about Scoiattolo handmade products, their craftsmanship, safety, and compliance with applicable regulations. We explain the materials our bags, wallets, accessories, and candles are made of, how to care for them, and who they&#8217;re intended for. <\/section>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Are Scoiattolo products handmade?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;&#8211;et_global_heading_font||||||||&#8221;]<\/p>\n<p>Yes. All Scoiattolo products are handcrafted in Poland. Each piece is created in our workshop with attention to detail, functionality, and aesthetics.  <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are Scoiattolo products unique?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes. Most of our products are made in one-off pieces or very short, limited editions. This means that once a model is sold, it may no longer be available.  <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What materials are the products made of?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We use high-quality upholstery materials, primarily offcuts from local furniture factories. All materials are new, durable, and resistant, and their reuse aligns with the idea of \u200b\u200bless waste. <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are Scoiattolo products suitable for children?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Scoiattolo products are not toys. Adult supervision is recommended when used by children. Products containing small parts (e.g., zippers, straps, snaps) are not suitable for children under 3 years of age. <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are the bags and accessories waterproof?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Many models feature a waterproof lining to protect the contents from moisture. The outer materials are durable, but the products are not intended for intensive contact with water (e.g., machine washing). <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How to care for Scoiattolo bags and accessories?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p data-start=\"2453\" data-end=\"2462\">We recommend:<\/p>\n<ul data-start=\"2463\" data-end=\"2639\">\n<li data-start=\"2463\" data-end=\"2497\">\n<p data-start=\"2465\" data-end=\"2497\">cleaning with a damp cloth,<\/p>\n<\/li>\n<li data-start=\"2498\" data-end=\"2558\">\n<p data-start=\"2500\" data-end=\"2558\">if necessary, gentle hand wash in lukewarm water,<\/p>\n<\/li>\n<li data-start=\"2559\" data-end=\"2595\">\n<p data-start=\"2561\" data-end=\"2595\">drying at room temperature,<\/p>\n<\/li>\n<li data-start=\"2596\" data-end=\"2639\">\n<p data-start=\"2598\" data-end=\"2639\">avoiding tumble dryers and ironing.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2641\" data-end=\"2704\">Specific recommendations may vary depending on the product.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I wash the bags in the washing machine?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The bag should be hand washed, gently, dried horizontally, do not iron.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can products differ from photos?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes. Due to handcrafting and the nature of unique materials, slight differences in texture or shade may occur. This is a natural feature of handicraft and one of its advantages.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are Scoiattolo products ecological?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes. We use recycled materials (upholstery offcuts) that would otherwise be thrown away. Thanks to this, we reduce the amount of waste and give materials a second life.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Czy torby nadaj\u0105 si\u0119 do noszenia ci\u0119\u017ckich rzeczy?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Scoiattolo bags are designed for everyday use and carrying standard items (books, A4 documents, a cosmetics bag, a water bottle). We do not recommend overloading these products beyond their intended use.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQQuestions and AnswersIn this section, you&#8217;ll find answers to frequently asked questions about Scoiattolo handmade products, their craftsmanship, safety, and compliance with applicable regulations. We explain the materials our bags, wallets, accessories, and candles are made of, how to care for them, and who they&#8217;re intended for. Yes. All Scoiattolo products are handcrafted in Poland. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-933","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/scoiattolo.pl\/en\/wp-json\/wp\/v2\/pages\/933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scoiattolo.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scoiattolo.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scoiattolo.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scoiattolo.pl\/en\/wp-json\/wp\/v2\/comments?post=933"}],"version-history":[{"count":0,"href":"https:\/\/scoiattolo.pl\/en\/wp-json\/wp\/v2\/pages\/933\/revisions"}],"wp:attachment":[{"href":"https:\/\/scoiattolo.pl\/en\/wp-json\/wp\/v2\/media?parent=933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}